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DOCUMENTATION

Win every damage dispute with timestamped evidence.

The single biggest reason operators lose damage claims isn’t bad guests — it’s bad documentation. Photos scattered across iCloud, Apple Photos, the cleaner’s WhatsApp, and your inbox. When the dispute window closes in 48 hours, you can’t assemble evidence in time. We built a timestamped photo and video vault that organizes everything by property, by reservation, by guest — automatically. Cleaner photographs damage during turnover, system tags it, you pull the receipt in 10 seconds.

What you get

  • Timestamped photo and video evidence vault — every cleaner upload tagged to property + reservation + guest
  • Pre-stay reference photos (gold-standard) auto-compared against post-stay photos for AI-flagged anomalies
  • Vendor receipts, invoices, and inspection reports archived alongside damage records
  • Searchable by date range, property, guest name, or damage category
  • Owner-billable records routed to Owner Portal statements automatically
  • Insurance claim packets generated in one click — formatted for Safely, SUPERHOG, Waivo, and standard underwriters
  • Compliance evidence for permit renewals and regulatory audits — pull the entire history in seconds

The house runs

Other products in this group

OPERATIONS

The complete operations brain for your portfolio.

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VENDORS

The vendor coordination platform your PMS forgot to build.

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REPUTATION

Your reviews belong to you. Not the OTA. Not your last PM. You.

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AUTOMATION

SMS + email that doesn’t sound like a robot.

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LOYALTY

Bring back guests who already know your property is special.

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Works on its own. No integrations, no other modules, no prerequisites.

Included in every StayOps tier. See pricing →

See how Win every damage works for your portfolio.

Book your free audit